Diferenciación en servicio para el sector de grasas y aceites vegetales en Colombia, haciendo uso de metodologías de innovación

This article demostrates that methodology of service design innovation the fats and vegetable oils sector, explains why service differentiation of critical importance and how it can the reason why to achieved through innovation. It methodologies to a large Colombian company in the industrys, and the...

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Detalles Bibliográficos
Autor principal: Solís Rodríguez, Claudia Catalina
Otros Autores: Wentzel, Arnold
Formato: Tesis y disertaciones (Maestría y/o Doctorado)
Lenguaje:spa
Publicado: Universidad Antonio Nariño 2023
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Acceso en línea:http://repositorio.uan.edu.co/handle/123456789/8829
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Sumario:This article demostrates that methodology of service design innovation the fats and vegetable oils sector, explains why service differentiation of critical importance and how it can the reason why to achieved through innovation. It methodologies to a large Colombian company in the industrys, and the result was a service model that can be generalised to de rest of the industry, and possibly beyond it.
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