La motivación como fuente de productividad en un call center

Currently, BPO & Contact Center companies face the challenge of meeting the efficiencygoals established with their corporate clients, leading them to adopt process improvementmethodologies and techniques that allow them to meet these indicators and improve their productivity levels. The present...

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Bibliographic Details
Main Author: Vargas Caldas, Paola Andrea
Other Authors: Cardenas Perez, John Jairo
Format: Trabajo de grado (Pregrado y/o Especialización)
Language:spa
Published: Universidad Antonio Nariño 2022
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Online Access:http://repositorio.uan.edu.co/handle/123456789/7186
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