Diseño de sistema de gestión de la calidad bajo la norma NTC -GP 1000; 2009 en la alcaldía del municipio de Guavatá Santander

The research of this project corresponds to the design of a quality system taking as reference the technical quality standard of public management 1000; 2009 in the mayor's office of the municipality of Guavatá - Santander, which will allow optimization, control, monitoring and compliance. of t...

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Bibliographic Details
Main Authors:	Celis Roa, Angie Lorena, Gerena Diaz, Jhoner Fernando
Other Authors:	Sora Camargo, Rafael Antonio
Format:	Trabajo de grado (Pregrado y/o Especialización)
Language:	spa
Published:	Universidad Antonio Nariño 2021
Subjects:	Gestión pública Public management
Online Access:	http://repositorio.uan.edu.co/handle/123456789/2651
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Summary:	The research of this project corresponds to the design of a quality system taking as reference the technical quality standard of public management 1000; 2009 in the mayor's office of the municipality of Guavatá - Santander, which will allow optimization, control, monitoring and compliance. of their processes.