PASANTÍA EN LA EMPRESA CM ESTRUCTURAS SAS QUE PERMITA REALIZAR EL DIAGNÓSTICO EMPRESARIAL PARA LA MEJORA DE LA EFICIENCIA Y CALIDAD DE LOS PROCESOS DE DISEÑO Y PRODUCCIÓN.

The purpose of the research was to diagnose and analyze the design and production processes at CM Structures SAS, with the purpose of identifying areas of improvement and proposing a process map with optimization strategies for the design and production processes. As a methodology, it was proposed...

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Bibliographic Details
Main Author: Torres Suarez, Juan Camilo
Other Authors: Aguirre Jaramillo, Octavio Andrés
Format: Tesis/Trabajo de grado - Monografía - Pregrado
Language:Español
Published: Ingeniería Civil 2024
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Online Access:https://repositorio.uan.edu.co/handle/123456789/11959
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Summary:The purpose of the research was to diagnose and analyze the design and production processes at CM Structures SAS, with the purpose of identifying areas of improvement and proposing a process map with optimization strategies for the design and production processes. As a methodology, it was proposed to conduct a survey of 11 employees involved in the 2 processes already mentioned, as well as an interview with management, in such a way that comprehensive perceptions about operational efficiency were accessed. The results indicated a positive assessment of the efficiency of the design process (100% affirmative responses and low level of errors); However, the need to achieve a balance between profitability and technical requirements was expressed. When it comes to production, the majority of respondents reported almost complete compliance with deadlines, although challenges in quality and performance were noted. In this sense, it was concluded that, despite the strong points of the processes, the training assigned to training in the administrative and commercial field should be promoted as well as establish a formal feedback system to promote improvements between commercial profitability, technical design and quality in production, since the available attitude of the work group to receive more training seems to show a proactive organizational culture, which represents an opportunity to improve the competitiveness and sustainability of the company in the market
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