Propuesta para un plan de mejoramiento en el área de gestión humana para la empresa KIOS S.A.S., ubicada en la ciudad de Villavicencio
The proposal for an improvement in the area of human management for the company KIOS S.A.S, located in the city of Villavicencio, focuses on strengthening the well-being and integral development of employees. This plan would include initiatives such as training and continuous education, work-life ba...
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| Formato: | Tesis/Trabajo de grado - Monografía - Pregrado |
| Lenguaje: | Español |
| Publicado: |
Universidad Antonio Nariño
2024
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| Materias: | |
| Acceso en línea: | https://repositorio.uan.edu.co/handle/123456789/11811 |
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| Sumario: | The proposal for an improvement in the area of human management for the company KIOS
S.A.S, located in the city of Villavicencio, focuses on strengthening the well-being and integral
development of employees. This plan would include initiatives such as training and continuous
education, work-life balance policies, promotion of an inclusive and collaborative work
environment, as well as recognition and motivation systems that boost team commitment and
productivity. This proposal seeks not only to improve performance, employee satisfaction, but
also to strengthen the organizational culture and contribute to the sustainable growth of the
company in the long term. The objective is to present the Human Resources Management area in
a comprehensive way, addressing everything from the recruitment and selection of personnel to
the documentary review of contracts, the monitoring of internal policies and the management of
employee remuneration at KIOS S.A.S. This approach will make it possible to understand how
strategies are carried out to attract talent, ensure legal and administrative compliance, as well as
maintain the motivation and satisfaction of the human team in the company. The objective is to
accurately identify the central problem within the area of the company KIOS S.A.S. in order to
address it effectively. This process was carried out using the problem tree tool, which will allow
the systematic breakdown and visualization of the causes and effects related to the difficulties
encountered in the management of human talent in the organization. The thorough analysis of
this problem tree will provide us with a deep understanding of the roots of the problem, thus
facilitating the formulation of appropriate strategies and solutions for its resolution. Identify
actions to improve human management at KIOS S.A.S., in order to strengthen operational
efficiency, promote an effective work environment and enhance employee development. These
actions will be aimed at optimizing recruitment, training, retention and development, as well as implementing internal communication strategies and strengthening employees' sense of
belonging to the organization.
Finally, in the present study, the following aspects were applied: the RIT, the SWOT
matrix, SWOT analysis, MEFE matrix, MEFI, individual employment contract, internal work
regulations; obtaining the following results: The results of the Talent Identification Report (RIT)
in the company KIOS S.A.S. revealed key areas for improvement in human management. The
need to strengthen training and skills development, improve staff selection and retention
processes, and foster a more motivating and participatory work environment was
identified. Based on these findings, an improvement plan is proposed that includes continuous
training programs, employee loyalty strategies, and the implementation of a more robust
performance evaluation system. This plan seeks to optimize the company's human talent and,
consequently, boost its productivity and competitiveness. The SWOT matrix, applied in the
proposal for the improvement plan of the human resources management area in the company
KIOS S.A.S., has revealed key points for the optimization of organizational
performance. Strengths include a high level of staff engagement and a strong corporate culture,
while weaknesses include a lack of standardized processes and a limited offering of training
programs. Opportunities focus on implementing new technologies and leveraging remote work
trends to attract diverse talent. However, threats such as high staff turnover in the sector and
constant regulatory changes demand a proactive and adaptable strategy. This analysis is essential
to design a plan that enhances human resources, aligning their capabilities with the company's
strategic objectives.
The MEFI matrix (Internal Factors Evaluation Matrix) applied to KIOS S.A.S. reveals
critical points in the area of human resources management that need to be addressed in order to improve its performance. The results indicate that the company has significant strengths such as
a committed team and clear professional development policies. However, important weaknesses
are identified, such as insufficient continuous training and the lack of an effective performance
appraisal system. These areas require an improvement plan focused on implementing more
robust training programs and establishing clear metrics for tracking staff performance, in order to
boost efficiency and employee engagement. The MEFE matrix (External Factors Evaluation
Matrix) applied in the analysis of the company KIOS S.A.S. has revealed a series of key factors
that influence its human resources management area. The results highlight both opportunities and
threats in the external environment. Among the opportunities identified are emerging trends in
the digitalization of human resources and favorable government policies for training and
professional development. However, significant threats were also noted, such as high
competition for qualified talent and rapid changes in labor regulations. These findings are
fundamental for the proposal of the improvement plan, as they allow us to focus efforts on
strengthening internal capacities and adopting proactive strategies to mitigate external risks, thus
guaranteeing a more efficient human management aligned with the strategic objectives of KIOS
S.A.S.
Within the framework of the proposal for an improvement plan in the area of human
management of the company KIOS S.A.S., the results of the individual employment contract
highlight the need to strengthen clarity and transparency in the obligations and rights of
employees and the company. This approach seeks to improve job satisfaction and reduce staff
turnover, ensuring that the terms of the contract are understandable and fair to both parties. The
implementation of these changes will contribute to a more stable and productive work
environment, aligning expectations and promoting greater engagement and motivation among employees. In the proposal for an improvement plan in the area of human resources management
for the company KIOS S.A.S., the results of the analysis of the internal work regulations
highlight the need to update and optimize the existing policies and procedures. Key areas
requiring attention were identified, such as the clarification of roles and responsibilities, the
implementation of conflict management strategies, and the strengthening of internal
communication channels. These improvements not only seek to comply with current labor
regulations, but also to foster a more efficient and harmonious work environment, which will
contribute to the well-being of employees and the overall performance of the company |
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