Propuesta de Mejoramiento para el Indicador de Gestión del Lead Time de la Agencia de Aduanas Agecoldex

This paper describes the activities and functions carried out as an intern at the Agecoldex Customs Agency Level 1 S.A, specifically in the customer service area (SAC) in support of the import operational area. At the same time, the knowledge acquired during the academic program of International Tra...

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Bibliographic Details
Main Author:	Ocaño Huertas, Yudy Estefania
Other Authors:	BARRETO HERNÁNDEZ, William Farid
Format:	Trabajo de grado (Pregrado y/o Especialización)
Language:	spa
Published:	Universidad Antonio Nariño 2023
Subjects:	Agencia de aduanas SAC De Orden NovoAgesoft Indicadores de gestión, T 70.23 O152p Customs Agency Order Management indicators
Online Access:	http://repositorio.uan.edu.co/handle/123456789/7845
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Summary:	This paper describes the activities and functions carried out as an intern at the Agecoldex Customs Agency Level 1 S.A, specifically in the customer service area (SAC) in support of the import operational area. At the same time, the knowledge acquired during the academic program of International Trade is related to the functions assigned in the company and a value proposition is developed in order to optimize a specific process within the company.