Asertividad en funcionarios de la Personería Distrital de Buenaventura, Valle del Cauca, 2024

The objective of this study was to evaluate the assertiveness style in the employees of the Personería Distrital de Buenaventura, Valle del Cauca, 2024. For this purpose, at the methodological level, a non-experimental quantitative-descriptive research was designed based on an empirical epistemologi...

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Bibliographic Details
Main Author: Olave Mina,Anji Madeleine
Other Authors: Macilla Riascos, Yessica
Format: Tesis/Trabajo de grado - Monografía - Pregrado
Language:Español
Published: Universidad Antonio Nariño 2025
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Online Access:https://repositorio.uan.edu.co/handle/123456789/12531
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Summary:The objective of this study was to evaluate the assertiveness style in the employees of the Personería Distrital de Buenaventura, Valle del Cauca, 2024. For this purpose, at the methodological level, a non-experimental quantitative-descriptive research was designed based on an empirical epistemological criterion. Thus, the population was determined by the 22 professionals of the staff of the district of Buenaventura. To respond to the objectives, a sociodemographic questionnaire and the Multidimensional Assertiveness Scale was used, which consists of 45 statements and 5 Likert-type response options that allow identifying the assertiveness style: indirect assertiveness, non-assertiveness and assertiveness. In relation to the results, it was possible to identify, according to the three dimensions evaluated, that subjects 11, 15 and 16 have a higher level of indirect assertiveness, while subjects 1, 3 and 10 have higher indexes of direct assertiveness. This clearly shows that these subjects are above the normality indicated by the scale, which is between 40 and 60 of the linear T-scores. The results per question can be seen in the appendices.
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