Plan de mejoramiento en procesos financieros del área crédito y cartera de la empresa Inversiones Romano Ltda.

This thesis focuses on the design of an improvement plan for the credit and portfolio area of the company Inversiones Romano Ltda. The main purpose is to strengthen financial processes by strategically analyzing the critical elements that affect its operation in this area through a strategic analysi...

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Bibliographic Details
Main Author: Bravo Corba, Luz Ángela
Other Authors: Fuentes Vaca, Jasblehydy Arjenys
Format: Tesis/Trabajo de grado - Monografía - Maestría
Language:Español
Published: Universidad Antonio Nariño 2025
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Online Access:https://repositorio.uan.edu.co/handle/123456789/12120
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Summary:This thesis focuses on the design of an improvement plan for the credit and portfolio area of the company Inversiones Romano Ltda. The main purpose is to strengthen financial processes by strategically analyzing the critical elements that affect its operation in this area through a strategic analysis of the SWOT matrix. The research proposes the implementation of matrices for the improvement of given processes from the diagnosis found through the interview instrument for the incorporation of matrices in weak processes and finally we close the thesis with a design of a methodological guide to generate better practices within the company in the area of credit and portfolio, which allows to optimize its management of debts that are difficult to collect and guarantee greater efficiency and transparency in its financial operations.
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