Plan de mejoramiento en procesos financieros del área crédito y cartera de la empresa Inversiones Romano Ltda.

This thesis focuses on the design of an improvement plan for the credit and portfolio area of the company Inversiones Romano Ltda. The main purpose is to strengthen financial processes by strategically analyzing the critical elements that affect its operation in this area through a strategic analysi...

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Detalles Bibliográficos
Autor principal: Bravo Corba, Luz Ángela
Otros Autores: Fuentes Vaca, Jasblehydy Arjenys
Formato: Tesis/Trabajo de grado - Monografía - Maestría
Lenguaje:Español
Publicado: Universidad Antonio Nariño 2025
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Acceso en línea:https://repositorio.uan.edu.co/handle/123456789/12120
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Sumario:This thesis focuses on the design of an improvement plan for the credit and portfolio area of the company Inversiones Romano Ltda. The main purpose is to strengthen financial processes by strategically analyzing the critical elements that affect its operation in this area through a strategic analysis of the SWOT matrix. The research proposes the implementation of matrices for the improvement of given processes from the diagnosis found through the interview instrument for the incorporation of matrices in weak processes and finally we close the thesis with a design of a methodological guide to generate better practices within the company in the area of credit and portfolio, which allows to optimize its management of debts that are difficult to collect and guarantee greater efficiency and transparency in its financial operations.
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